Let’s define a truly Integrated Fax Server Solution.

• We start with a Client-Server based relationship.  Generally this environment consists of servers, shared printers and workstations.  The operating systems on the servers are usually Microsoft NT Server, Microsoft Server 2000 or Microsoft Server 2003 or a mix of all three.  The operating systems on the workstation may include Win 98, Windows ME, NT 4.0 Workstation, Windows 2000 Professional or Windows XP.

• Next, we install a new multi-port digital fax server card in a new or existing server.  The digital fax server card connects to a full or fractional voice T1.  This allows you to purchase DID’s (individual phone numbers) from your T1 vendor.  You may now assign a DID to users so they can receive individual incoming faxes.

• Now we install Fax Server Application Software to the Fax Server that contains the digital fax server card.  This controls the flow and assignment of inbound & outbound faxes.  Review Sample Integrated Fax Server Diagram
  
  
• The digital fax server can now be configured to connect to your Microsoft Exchange Server or SMTP Mail Gateway.  When the inbound faxes come in they are attached to a specific DID that you assigned earlier to your Fax Server users.  The fax server reads the DID and then sends the fax to its appropriate Email box.  Your users are able to collect faxes from email application software like Microsoft Outlook.  If the Microsoft Exchange Server with Outlook Web Access is employed, you have the power to receive email and faxes from anywhere in the world that has Internet access.
  
  
• The Final step is to install the Fax Server Client Application on each of the computer workstations to allow you to send faxes from any software application (Word, Excel, Access, Outlook, Jetfile, Act, Goldmine, Etc.).
  

Now the question is how this solution fits into your office.  Let’s review the different size office and how we can tailor this to your office.

Small Office (2 -15 users) Moen & Associates is a cost-effective solution provider and is able to service all of your faxing and/or Terminal Server needs.  Moen and Associates owns, operates and maintains a complete redundant Server Farm so you are not required that costly initial investment in infrastructure.

Small to Medium Office (15 to 50 users) This size of office may operate several servers and many workstations.  The current PBX may employ 8 to 12 analog lines with monthly phone costs that may run $350 to $700 per month.

For most clients with our special relationship T1 vendors we may be able to procure you a voice T1 (24 phone lines) with 100 DID’s for about $299.00 per month.  This really depends a lot on your office location.  You can then split the T1 in half (12 analog lines for your PBX and up to 12 lines for your digital fax server).  This allows 12 analog lines for your PBX and 12 Digital Lines for your Fax Server.  You may find your current phones expenses cut in half by using this solution.
Review Sample Integrated Fax Server Solution Diagram

Satellite Offices – If you have small satellite or home offices that are within 100 miles of your main office they may be able to employ the fax server and other office assets.

Medium to Large Office (50 to 100 users) This size of office generally operate many servers (File Servers, SQL Servers, Exchange Servers, Terminal Servers, Etc) and workstations.  You current PBX may employ a single voice T1 or multiple voiceT1’s.  We can still procure you a voice T1 with 100 DID’s for about $299.00 per month if this is required.  Your fax server card can come in 4, 8, 12, 16 or 24 channels.  Depending on your current ownership assets you may need to purchase a (Voice T1, Server, Fax Server Card, Fax Server Application Software) to complete the Integrated Fax Server Solution.
Review Sample Integrated Fax Server Solution Diagram