Overview / Fax Messaging & Remote Access / Voice Speech & Conferencing / Support

Please download any of these how to guides for product installation and support.  These support document files are provided by Eicon Tech Support department. 

Diva Server
Install WAN Miniport allowing RAS to accept analog calls
How to use the Diva Server Testfax utility
Discover which PCI slots do the Diva Server cards support
How to configure Zetafax for Diva Server using CAPI
Specify to a telco the correct type of T1/PRI line in North America
Discover how many channels are available on my Diva PRI card

Eiconcard

How do I select the correct cable for my Eiconcard?
Find out what PCI bus-types are supported by the Eiconcard range?
Use Eicon's X.25 Development tools with the Vodafone SMSC
Use 'Digi Access' - Settings for X25 over ISDN D_Channel

Diva and Windows XP

Install an existing Diva card using Windows XP
Install a Diva 850 / 852 ISDN Modem with Windows XP
Install the Diva ADSL USB 1.3 drivers for Windows XP
Configure MSN with Windows 2000 & Windows XP

Diva ADSL

How do I let web traffic pass through a Diva ADSL Router?
How to configure and troubleshoot the Diva ADSL 2480

Windows 9x/Me

Configure MLPPP: 'channel bundling' - using 128k connections
Find out what's new in the Diva Client software for Windows 95/98/Me
Upgrade the built-in drivers in Windows Me to the Diva Client software
Select the required language versions in Windows Me
Upgrade to the latest Diva drivers

Windows 2000

Upgrade to the latest Diva Server for Windows drivers
Install the Diva drivers built-in to Windows 2000

Diva ISDN routers

Maintain cost control over ISDN lines with the Diva LAN and 1830
How do I allow web traffic through the Diva LAN Firewall?

General

Use Dial-up Networking (Multi OS Menu)
Find out if there can be more than one Diva card in a single PC
Find out what are the latest drivers for my hardware
Find out the driver version in use by your Diva card
Upgrade to the Latest Diva Client Drivers - Windows XP/2000/Me/98
How to use Diva ISDN products with AOL 6.0 and Diva Client 3.0
How to use AOL 8 with Diva Client version 3.x (and above)
Discover which PCI slots do the Diva Client cards support
Use Windows Hyperterminal to diagnose analogue modem issues

Fax

Direct and route incoming calls: Using MSN

SBS

Share modems with SBS 4.5 - Server, and NT and Win 9x client setup